Privacy Policy

Last updated:

1. Introduction

Phexroxxeuthrana ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phexroxxeuthrana.world and purchase our products.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Phexroxxeuthrana
16 Harvey Cl, Blyth NE24 5BF
United Kingdom
Email: community@phexroxxeuthrana.world

3. Information We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, title
  • Contact Data: Email address, telephone number, delivery address
  • Transaction Data: Details of products purchased, payment information
  • Technical Data: IP address, browser type, device information, pages visited
  • Usage Data: How you use our website and interact with our content
  • Marketing Data: Your preferences for receiving marketing communications

4. How We Collect Your Data

We collect personal data through:

  • Direct interactions when you place an order or contact us
  • Automated technologies such as cookies when you browse our website
  • Third-party sources such as payment processors

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: To fulfil orders and provide our services
  • Consent: Where you have given explicit consent for marketing communications
  • Legitimate Interests: To improve our services, prevent fraud, and ensure security
  • Legal Obligation: To comply with legal requirements

6. Purposes of Processing

We use your personal data to:

  • Process and fulfil your orders
  • Communicate with you about your orders and enquiries
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Transaction data: 7 years for tax and accounting purposes
  • Marketing data: Until you withdraw consent
  • Technical data: Up to 2 years
  • Customer enquiries: 3 years from last contact

8. Data Sharing

We may share your data with:

  • Delivery partners to fulfil your orders
  • Payment processors to handle transactions securely
  • IT service providers who support our systems
  • Professional advisers such as lawyers and accountants
  • Regulatory authorities when required by law
  • Advertising and analytics partners: We may share data with third parties (such as Google) for ad measurement, conversion tracking, remarketing, and personalised advertising. This sharing occurs only where you have given consent for marketing cookies. These partners may use your data to show you relevant advertisements on other websites and to measure the effectiveness of our advertising campaigns.

We do not sell your personal data to third parties.

9. International Transfers

Your data may be transferred outside the UK or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authorities.

10. Your Rights

Under UK GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at community@phexroxxeuthrana.world. We will respond within one month.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security assessments
  • Staff training on data protection

12. Cookies

We use cookies and similar technologies on our website. For detailed information about our use of cookies, please see our Cookie Policy.

13. Advertising and Remarketing

We may use online advertising services, including Google Ads, to display relevant advertisements to visitors. Where you have consented to marketing cookies, we may:

  • Use remarketing to show you ads based on your visits to our website
  • Use conversion tracking to measure the effectiveness of our campaigns
  • Share data with advertising partners for ad measurement and personalisation

You can control how ads are personalised and opt out of personalised advertising by visiting:

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

16. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: community@phexroxxeuthrana.world
Address: 16 Harvey Cl, Blyth NE24 5BF, United Kingdom